Frequently Asked Questions

Everything you need to know about Bella Jewels.

1. What materials are used in Bella Jewels jewellery?

Our jewellery is crafted using 925 Sterling Silver and premium-quality lab-created gemstones, including Moissanite.

2. Are your gemstones real?

We offer premium lab-created gemstones and Moissanite, carefully selected for their brilliance, beauty and quality.

3. Is your jewellery made from pure silver?

Yes. Our silver jewellery is made with 925 Sterling Silver and carries a 925 quality stamp.

4. What finishes are available?

Our selected designs are available in three beautiful finishes: Silver, Yellow Gold and Rose Gold.

5. Do you provide a warranty?

Yes. Eligible jewellery comes with a 6-month warranty and a lifetime plating warranty, as specified in the product details.

6. Can I return or exchange my order?

We offer an easy 15-day return policy. Please refer to our Return & Exchange Policy for eligibility and conditions.

7. How should I care for my jewellery?

Keep your jewellery away from perfumes, chemicals and moisture. Store it separately in a soft jewellery pouch or box when not in use.

8. Will I receive a certificate with my jewellery?

Selected jewellery comes with a Certificate of Authenticity. Please check the individual product listing for details.

9. How can I contact Bella Jewels?

For product enquiries, order assistance or support, please contact our customer support team through the Contact Us section on our website.

Bella Jewels – Wear Confidence. Wear Bella.